Candice San Jose, CA

Client since 2007
Total Duration, Less than 48 hours
  • Power of Attorney (POA) Received - Overnight Monday after an emotional conversation
  • POA Faxed to IRS - Tuesday 8:00 a.m. (when they turn on their phone lines)
  • First IRS Contact - Tuesday 8:05 a.m.
  • Unfiled Tax Returns Prepared and Faxed to Client for Signatures - Tuesday 10:30 a.m.
  • Signed and Dated Tax Returns Received From Client - Overnight Tuesday
  • Tax Returns Faxed to My IRS rep for filing - Wednesday 8:15 a.m.
  • Wage Levy Released - Wednesday morning 8:30 a.m.
  • Installment Agreement Payroll Deduction established at $75 per month

Wow, Jeff!

When you say " FAST ", you mean it, don't you. I just took a break and left a phone message for you. When I returned to my desk here at work, I checked my e-mail and found yours. On my lunch hour, which I'll take in just a little while if all goes well, I'll respond as quickly as possible to your requests.

I woke up feeling like a new woman this morning, thanks to you. I can't tell you how much I appreciate your efforts and compassion, Jeff.