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Bob & Kelli Doral Florida Client since 2007 Total Duration, Two Hours
This one is really interesting and unusual. Bob called me on Monday and told me his paycheck had been levied for the last month and a half to the tune of $1,400 per pay period. I recognized his name....... he was an old client from 2005 and he had filed his 2006 tax return that had a balance due of $800 that he had not paid. This new unpaid balance had defaulted his previous agreement with IRS and they hit him with a new wage levy. He told me he had contacted one of my competitors, Roni Deutch, and had paid her office about $400 to get them started on his case. He told me that after numerous telephone calls to them that had gone unanswered (after they had been partially paid), he decided to call me. I suggested he do a Google search for complaints on Roni Deutch. You might want to do it, too..... it's very enlightening. We talked and I told him what I could do to help him. He faxed me the Info Sheets from my Wage Levy Package and I immediately called IRS. I set up a $300 monthly Installment Agreement with no problem. The IRS rep faxed me copies of Wage Levy Releases for both his and his wife's employers. I faxed them to their employers and their levies were immediately released. Badda boom, badda bing. Over and done with. At least that's what we thought. After everything had been fixed, he had called Roni Deutch's office and had to leave a message (again); he told me he had never talked to them after his first phone conversation with one of their sales people. This time he left a message and told them that he no longer required their services since they never called him back and that someone else (yours truly, me) had very quickly solved his problem. In minutes, not weeks. The next day, Tuesday, he got a call from a very irate Roni Deutch representative who told him that on Monday evening he had personally called IRS and set up a $410 Installment Agreement and that he needed to pay Deutch's office the remainder of their fee. My client kindly disagreed and explained the lack of contact from them and their lack of representation for him (my IRS rep told me she could see NO notes of contact with anyone from their office other than the fax filing of their Power of Attorney) and how I had already gotten his levy released and had set up a much lower Installment Agreement for him. This guy told him that I had lied to him and that there was no way I had released his levy. The Roni Deutch rep told him that they were the ones who had done the deal. He kindly disagreed and told the guy that I had already faxed the levy releases to their employers. He also informed the guy that I had set up a much lower monthly payment agreement. After he told me about this on Tuesday, I called IRS again to make sure everything was recorded in their system as I had informed him - I wanted to know for sure that I had properly served my client. One of my IRS reps told me she could see that my conversation preceded the call from Roni Deutch's office and that she could see that I had set up a $300 monthly agreement; she could also see that Deutch's office called later in the day and set up the $410 payment. The IRS rep kindly cancelled the $410 agreement and revoked Roni Deutch's Power of Attorney privileges and added notes to support my work. Jeff, Thanks SOOOOO much!!! From the time I spoke with you yesterday afternoon, you had the tax levy negotiation completed and faxed to my corporate office within 3 hours!!! I confirmed my corporate staff had already processed your levy release 1stthing this morning. ABSOLUTELY AMAZING!! I’ll be preparing a testimonial regarding your fast, efficient work in these matters and it will be a testament to your knowledge and swift service!! We’ll be in touch – now my family & I can breathe again!!! Thanks again!!! Bob & Kelli Doral Florida I got the following email the next day. Jeff, Could you please give either myself (or my wife Kelli) a call as soon as possible ? I just got a horrible, threatening call from someone named Scott with the Roni Deutch law firm in CA and he not only advised me that they were coming after my wife and I for the full “contract” bill, but that the IRS would not be honoring any negotiation on our behalf other than “their” proposal & negotiated agreement. He further advised me that there was no way you (or any other representatives) had contacted the IRS (other than themselves), on our behalf; and whomever we said we were using was an unscrupulous fraud and lying to us. We’ve used you in the past and had absolutely no issues whatsoever, and I’m sure you addressed our case just as you said you did. However, these folks just spent nearly 30 minutes on the phone threatening to take me to court, to have the negotiation “backed out” and/or “nullified”, and see that the IRS continues to garnish my paycheck each 2 weeks for the full amount – (in addition to suing us for their money and any additional costs they incur pursuing their full payment). I’m really frustrated right now and very concerned that the deal you worked out for us could have been placed in jeopardy by these nutcases.... Please call. Thanks. Bob I called Bob and assured him he had nothing to worry about. Sounds like a salesman trying to strong-arm Bob and his wife. Do a Google search on "Roni Deutch complaints" and you will be surprised by all the people who have posted complaints.
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